Flexible Support Options

Standard. Provides customers with support during regular business hours, 8:00 AM to 8:00 PM (Eastern Standard Time) Monday through Friday, excluding nationally recognized holidays.
Standard Maintenance

Premium. Provides customers with around-the-clock, emergency support 24 hours a day, 7 days a week, 365 days per year.

Convenient Contact Methods

E-mail Support. For a direct e-mail response from an Emergin support specialist, please email support@emergin.com.

Phone Support. For direct telephone contact with a support specialist, please call (561) 361-6990. Select "Technical Support 2" to bypass the main message.

Web Support. Standard and Premium support customers have special access to the Emergin Knowledgebase. This online documentation library includes "how to" articles and troubleshooting tips.  User name and password required.  Please contact Emergin support for assistance.

What Customers Are Saying

"Emergin consistently follows up with us.  If I call with a question, problem or comment, they let us know we're working on their issue."

"Every single time I call, I get immediate and prompt attention from Emergin's technical support team.  [They] truly personify the meaning of great employees, going above and beyond to assist their customers."

"I have been extremely  impressed with Emergin's ability to comprehend support issues, provide resolution and ensure comprehension on our end of the cause of the issue.  Emergin has the highest quality, customer friendly, proficient and resolute support amongst many including Dell, IBM, Compaq, Microsoft and more."